How To Obtain Your Credit File

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Please use this page to find out more about your rights and how you can obtain your credit report.

Your Rights

    Under the Data Protection Act you should be told, unless it was already obvious, if the files of a credit reference agency are to be searched when you apply for credit. In most cases you should also be told if a credit reference agency receives information about you from a lender:
    they should let you know who they are and how your information will be used and disclosed. To make it easier what will normally happen is that the lender will tell you all of these things when you apply for credit. The name and address of the agency which has been used will not always be on the application form but it will be made available to you free of charge if you ask. You can write to the lender (For an example letter to your loan company follow this link Credit Agency) or you may he given a phone number.You can find the names and addresses on our Credit Agency Addresses page.If you do not want to write to the lenders or phone them, you can apply directly to the credit reference agencies for a copy of your credit reference file.

Your Right To See Your Credit File

    You do not have to be refused credit to see what information credit reference agencies hold about you.You have the right at any time to ask them in writing for a copy of your file.
    For a copy of the information they hold which has an effect on your financial standing, you must:

    · send £2 (this will not be returned)
    · give your full first names, surname and address including postcode
    · give any other addresses you have lived at during the last 6 years. (This helps the agency to trace all the information it holds about you.)

    An example letter to send can be found on are Credit Agency Page

    If you run a business as a sole trader give its name and address too, because under the Data Protection Act you will be entitled to any separate information which may be held about you in your business capacity. (If you are in a business as a partnership you can also ask for a copy of your file since you are entitled to this information under the Consumer Credit Act.Your right to this information is regulated by the Office of Fair Trading. Requests for advice on this matter from partnerships should therefore be sent to the Director General of Fair Trading.Limited companies do not have any rights under the Data Protection Act 1998 or the Consumer Credit Act 1974.)

    It is a good idea to keep copies of any letters you write and to have a proof of posting or recorded delivery number. They may be useful later if there is a disagreement about your file.

 


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